Frequently Asked Questions
Quick answers to common questions. Can't find what you're looking for? Contact us directly.
Are your parts tested before shipping?
Yes. Every single part is hand-inspected and tested before it leaves our shop. We check for functionality, cosmetic condition, and compatibility. If a part doesn't meet our standards, we don't sell it.
Are parts sold as-is?
Yes — all parts are sold as-is. However, every part is hand-inspected and tested before shipping. We stand behind the quality of our inspection process.
How long does shipping take?
Most orders ship within 1–2 business days. Delivery time depends on your location — typically 3–7 business days within the continental US. For large or heavy parts, we'll coordinate the best shipping option with you.
Do you ship internationally?
Currently, we ship within the United States. For international inquiries, please contact us and we'll do our best to help.
How do I know if a part fits my vehicle?
Each listing includes the year, make, model, and compatible vehicles. If you're unsure, send us your VIN and we'll confirm compatibility before you buy.
What payment methods do you accept?
We accept Cash and Zelle. All payment details are provided during checkout.
Can I return a part?
We handle returns on a case-by-case basis. If a part arrives damaged or doesn't match the listing, contact us right away and we'll sort it out.
How do I contact you?
You can call us at (980) 999-1242, email us at hupper.motors@gmail.com, or use the contact form on our website. We're available Mon–Sat, 9 AM – 6 PM EST.
Still have questions?
Contact us →